Refund policy

Damages and issues 

AT THIS TIME ALL SALES ARE FINAL. Due to COVID-19 we are unable to accept any product once the items have shipped. 

 

Refunds/Exchanges

At this time there are no Refunds or Returns. However, feel free to email if there are any issues. Store Credit may be issued at the discretion of our team member for any unworn/unused items. 

You can always contact us for any questions or concerns at shopheavydreamla@gmail.com.

 

JEWELRY CARE

Most jewelry is gold dipped/plated and should not be worn in water. Please remove jewelry before going into water.